Shipping Policy

Delivery of your Order

We know you like to get your parcels fast! Orders that are received before 2pm EST on a business day are sent that day. We offer free shipping on all orders, Within Australia o0ver $50, we deliver all our orders to you via the Australia Post epacel service.

Regular parcel post does not have insurance. Please select "Registered Post" if you would like to insure your delivery.

If you would like your order the next day*, with tracking please select the Express Post option at checkout.

If you have any questions please direct them to : or freecall 1800 115 535 from Australia.

* Important information regarding the Australia Post Express Post next day delivery network.  Delivery is guaranteed within the Express Post networks on the next business day.  We post from Maryborough, postcode 4650, and this service is available to capital cities within Australia, and a large range of postcodes within Australia.  If you would like to confirm and ensure that your delivery address postcode falls within the Express Post Next Day Delivery Network, please refer to the Australia Post website: for details.

Out of Stocks - we update our site’s product availability multiple times a day however in some very rare instances another customer may have selected to purchase the same item as you at the same time. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order – we will give you a refund immediately; if it is an item we can re-order – we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund.